Brands who sell online typically have very tight margins, making the ability to keep costs down crucial. And one area where many invisible costs lie is in shipping. For a company that lives off of shipping orders to customers, it is important to manage shipping costs, know what they include and save as much as possible without affecting the quality of service. In this post, we’ll discuss the different elements that can be included within shipping costs.
Qué incluyen los costes de envío:
It’s important to be careful with transportation fees, seeing as they are often expressed without VAT included (due to the fact that many companies aren’t liable for VAT). It is also important to correctly calculate the fee and save as much as possible. Pay attention to whether the transportation company charges based on real weight or volumetric weight, and avoid adding unnecessary elements to your packages that will only increase their weight.
On occasions, Packaging can cost more than the delivery itself. It’s important that the packaging be adequate for the product being shipped, not only so that it arrives at its destination in perfect condition, but also so it corresponds to what is being sent. If you’re shipping an expensive or exclusive item, the correct packaging should be used to reflect the value of the product. Plus, transportation packaging (packaging that is purely for transportation purposes, and goes on the outside of the product’s original packaging) should always be used. All of this can lead to higher shipping costs, and should be taken into account when deciding what to charge your customers, or whether to assume these costs yourself.
Costs for administrative tasks include Duty tariffs and transportation administration costs. These costs are applied, above all, for international shipping or special merchandise (of high value, dangerous, etc…).
Costs of returns
It is important to establish a clear returns policy and to communicate who will pay for any costs to return a product, the company or the customer. If you decide that your company will asume the costs of shipping when a customer decides to return a product, this should also be taken into account when calculating future shipping costs.
Hiring insurance for shipping is, many times, necessary for the customer’s peace of mind. This is especially the case when shipping products of higher value.
Keeping your shipping costs under control is much easier when you take into account the different elements that are included in the final costs. Bloombees offers an exclusive delivery service for merchants who use our app to sell, with the best rates on the market. For more information about Bloombees Shipping, click HERE.